Return & Refund Policy

We want you to be pleased with every purchase from our store. If something arrives damaged, defective, or incorrect, please contact us and we will make it right.

Books

Because books are easily read or used before being returned, all book sales are final.

If your book arrives damaged, defective, or you receive the wrong title or edition, please contact us within 30 days of delivery. We will arrange for a replacement or refund, as appropriate.

Signed, inscribed, or personalized books are final sale unless they arrive damaged or we made an error in fulfilling your order.

Merchandise

Unused merchandise may be returned within 30 days of delivery, provided it is in its original condition and packaging.

Items that have been worn, washed, used, altered, or damaged after delivery cannot be returned.

Personalized, customized, or made-to-order merchandise is final sale unless it arrives damaged, defective, or incorrect.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible and include your order number and, when possible, a photograph showing the problem.

If the problem resulted from damage in shipment or an error on our part, we will provide a replacement or refund at no additional cost to you.

Return Shipping

For approved returns that are not the result of damage, a defect, or our error, the customer is responsible for return shipping costs. Original shipping charges are not refundable.

If we sent the wrong item or the item arrived damaged or defective, we will be responsible for the appropriate replacement or return costs.

Please contact us before returning an item so that we can provide return instructions.

Refunds

Once an approved return has been received and inspected, refunds will be issued to the original payment method. Please allow your bank or credit card company additional time to process and post the refund.

Lost Packages

If your order appears to have been lost in transit, please contact us. We will work with you and the carrier to determine the appropriate replacement or resolution.

Questions?

If you have a problem with an order, please contact us before assuming it cannot be resolved. We value our readers and customers and will make every reasonable effort to correct legitimate order problems.